Terms of service

Effective Date: 13 Nov 2024

Welcome to Amino Naturals. These Terms of Service ("Terms") govern your use of our website aminonaturals.in and the purchase of our products, including spices, chutneys, premixes, laddoos, and oils. By accessing or using our site and services, you agree to comply with and be bound by these Terms.

1. General Conditions

By using our website and purchasing our products, you agree that you are at least the age of majority in your state or province of residence, or you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of our services, violate any laws in your jurisdiction.

A breach or violation of any of the Terms may result in an immediate termination of your services.

2. Products and Services

  • Product Descriptions:

We strive to accurately describe our products, including spices, chutneys, premixes, laddoos, and oils. However, we do not guarantee that product descriptions, images, or other content on our site are error-free, complete, or current.

The packaging and ingredients of our products may vary from those shown on our website due to updates or changes from suppliers.

  • Pricing and Availability:

All prices are listed in INR and are subject to change without notice.

We reserve the right to modify or discontinue any product or service at any time without prior notice.

We are not responsible for any typographical errors or inaccuracies in pricing, availability, or product descriptions. In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price.

  • Order Acceptance:

We reserve the right to refuse or cancel any order for any reason, including but not limited to product unavailability, inaccuracies in pricing or product information, or if we suspect fraudulent activity.

If we cancel an order after you have been charged, we will issue a refund to your original method of payment.

3. Payment and Billing

  • Payment Methods:

We accept various payment methods, including credit/debit cards, net banking, UPI, and other methods as indicated on our website.

By providing your payment information, you represent and warrant that you are authorized to use the payment method provided.

  • Billing Information:

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

You agree to promptly update your account and other information, including your email address, payment method, and billing details, to ensure we can complete your transactions and contact you as needed.

4. Shipping and Delivery

  • Shipping Policy:

We strive to ship your order within [3-7] business days of receiving it. Delivery times may vary based on your location and the shipping method chosen.

We are not responsible for delays caused by third-party carriers or circumstances beyond our control.

  • International Shipping:

For orders shipped outside of India, you are responsible for any customs duties, taxes, or import fees that may apply.

5. Returns and Refunds

  • Eligibility:

Our return and refund policy is outlined on our Refund and Cancellation Policy page. Please review it for details on eligible returns, refunds, and exchanges.

  • Non-Returnable Items:

Due to the perishable nature of our products, certain items, such as laddoos, chutneys, and oils, may not be eligible for return unless they are defective or damaged.

6. Intellectual Property

  • Ownership:

All content on our website, including text, graphics, logos, images, and software, is the property of Amino Naturals or our content suppliers and is protected by intellectual property laws.

You may not reproduce, distribute, or use any content from our website without our express written permission.

  • Trademarks:

The trademarks, logos, and service marks displayed on our website are the registered and unregistered trademarks of Amino Naturals. Nothing in these Terms grants you any right or license to use any trademark without our prior written permission.

7. Limitation of Liability

  • Disclaimer:

Amino Naturals provides our website and products on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the operation of our site or the information, content, or materials included.

We do not guarantee that our site will be uninterrupted or error-free.

  • Limitation:

To the fullest extent permitted by law, Amino Naturals shall not be liable for any damages arising out of or related to your use of our website or products, including but not limited to direct, indirect, incidental, punitive, and consequential damages.

8. Indemnification

You agree to indemnify, defend, and hold harmless Amino Naturals and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third party.

9. Governing Law

These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of Maharashtra, India.

10. Changes to Terms

We reserve the right to update, change, or replace any part of these Terms at our sole discretion. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these Terms periodically for updates.

11. Contact Information

If you have any questions about these Terms, please contact us at:

  • Email: wecare@aminonaturals.com 
  • Phone: +91 90285 38555 (Available on Whatsapp Only)
  • Hours of Operation: Monday-Saturday [10am to 5pm]